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Frequently Asked Questions

• What is Included in the cruise fare? And what's extra?
• How much and who should I tip?
• What is the cancellation policy?
• What if the cruise price drops after I book or I find a better fare?
• Does the ship provide internet access? If so, how much does it cost?
• How can I keep in stay in touch with friends and family on land? Can I use my cell phone?
• What is the dress code?
• Can I bring alcohol on board?
• What kinds of items are not allowed on board?

CRUISE INCLUDES:

Room accommodations

• Complimentary 24-hour room service
• Complimentary use of bathrobes
• 100% Egyptian cotton towels
• Bathroom accessories & hair dryer
• Complimentary beach towel service

Dining

• Meals (breakfast, lunch, dinner, midnight buffet)
• Some beverages (non-soda, non-bottled, non-alcoholic)

Entertainment

• Broadway-style shows
• Las Vegas-style casino
• Disco and lounges
• Sports activities (basketball, volleyball, table tennis, paddle tennis, etc.)
• Educational activities (including courses on food, wine and spirits)

General

• Full use of Fitness Center and Library
• Personalized service of one Celebrity staff member for every two guests

NOT INCLUDED (available for EXTRA Charge):

Dining

• Specialty dining (distinctive elegant restaurants offering five-course meals)
• Alcoholic beverages, Bottled juices and waters, Sodas (Drink packages are available for purchase. See our related post here)

Onboard activities

• Full Spa services (including AquaSpa service)
• Beauty salon
• Fitness trainers/classes
• Boutiques & shopping
• Art auctions/galleries

General

• Babysitting service
• Laundry service
• Gratuities/service fees (see below section on Gratuity policy)
• Medical services
• Professional photographs
• In-room movies and mini-bar
• Internet access (see below section on internet access)
• Shore excursions (organized tours at destinations)

More info on Celebrity Cruises' website here↑ Back to Top

Gratuities are automatically added to your on-board Seapass account. Depending on your cabin class, gratuities are $11.50 to $15 per person per day. See below table for how this is allocated among the staff. Also, be aware that a 15% service charge is automatically added to bar and wine purchases.

Restaurant Service*	Per Person Per Day
Waiter	$3.65
Assistant Waiter	$2.10
Dining Room Management	$1.00
Stateroom Service*	Per Person Per Day
Butler (Suites Only)	$3.50
Stateroom Service*	$3.50 ($4.00 for Concierge Class and AquaClass staterooms)
Alternative Service*	Per Person Per Day
Other Service Personnel	$1.25

*Please note that gratuities may be shared with other crew members depending on the particular service requirement.

More info on Celebrity Cruises' website here↑ Back to Top

The amount of the cancellation fee depends primarily on one factor: Days until your cruise's departure. The earlier you cancel, the less the fee. However, the specifics vary depending on the length of your cruise and if you are sailing on a holiday.

For example, for a 1 week, 7-night cruise the cancellation fee is:

• None, if cancelled with 70 days or more until departure (90 days for holiday sailings)
• Your deposit amount ($250 per person), if cancelled between 69 and 30 days until departure
• 50% of the total fare, if cancelled between 29 and 8 days until departure
• 100% of the total fare, if cancelled within 7 days of departure

For more specifics regarding cancellation fees on a Cruise or Cruisetour select here.↑ Back to Top

Celebrity's Best Price Guarantee:

You will have 48 hours after you book to find a lower price. If you do, you will receive 110% of the difference applied to your booking as an onboard credit. This lowest rate must be a rate publicly advertised by Celebrity.

If you find a lower rate, fill out the Celebrity Best Price Guarantee Claim form. You should get a response within 48 hours.

More info on Celebrity Cruises' website here↑ Back to Top

All ships have Internet Cafes. Internet access is available in the Internet Cafe 24 hours a day.

Wi-Fi internet access is also available for guests that bring their own laptop or smart phones. Wireless access points are located in several areas around the ship.

Internet minutes are available at the following rates (does not apply to Celebrity Xpedition):

Package Name	Price per Package	Number of Minutes
Occasional	$29.95	49 Minutes
Standard	$49.95	90 Minutes
Social	$79.95	150 Minutes
Power	$99.95	237 Minutes

Please Note: $0.65 cents per minute with no package

More info on Celebrity Cruises' website here↑ Back to Top

Cell Phone:

Yes, you can use your cell phone. Note, you will incur roaming charges (T-Mobile $4.99/min, AT&T $2.49/min, Verizon $2.49/min, Sprint $2.49/min, Alltel $2.49/min). AT&T Wireless Maritime Service is offered on an advanced roaming network onboard all Celebrity Cruises ships allowing you to make and receive calls while at sea using your own mobile phone and telephone number. Remember to pack your phone charger.

For more questions about your service or about billing, please contact your cell phone provider.

More info on Celebrity Cruises' website here.

Room Phone:

For incoming calls, your friends and family can contact the ship by calling (877) 266-1020. Or from outside the U.S. they can call (732) 335-3296. The cost is $7.95 USD a minute and can be charged to their credit card. From outside the U.S. additional long distance charges will also apply.

For outgoing calls, you can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPassSM account.

Sending and Receiving [snail] Mail:

You'll be able to mail postcards and letters from the various ports of call. The Guest Relations Desk on board can tell you how and when to post mail during your cruise. Remember, in most cases, you will probably get home before your mail arrives. If incoming mail is received in port, it will be delivered to your stateroom as soon as possible.↑ Back to Top

You will need three types of clothing on your Celebrity cruise:

Casual shipboard attire or day wear

• Gentlemen
  • Slacks or pants
  • Dress shirts, graphic t-shirt or polo shirt
  • Sneakers or rubber-soled shoes for deck sports

• Ladies
  • Blouses, knit tops or polo shirts
  • Swimsuit cover-up for cool areas on the ship.
  • Sneakers or rubber-soled shoes for deck sports

Port wear

• Gentlemen
  • casual pants or walking shorts
  • polo-type shirts
  • Comfortable walking shoes are a must

• Ladies
  • Casual dress, skirt
  • Blouse, pants outfit
  • Comfortable walking shoes are a must

Evening wear is Smart Casual and Above

• Gentlemen
  • Pants (no holes, rips or tears)
  • Sports shirt or sweater. Shirts must have sleeves.

• Ladies
  • Skirt or pants (no holes, rips or tears)
  • Sweater or blouse.

Note: T-shirts, swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurant or specialty restaurant at any time. Shorts and flip flops are not allowed in the evening hours. Additionally, guests are asked to follow the "Smart Casual and Above" dress code in the Celebrity Theater for all evening performances.

Additionally, there are Formal nights depending on the length of the cruise. (7-night cruise will have 2 formal nights)

• Gentlemen
  • Tuxedo, suit or dinner jacket with slacks

• Ladies
  • Cocktail dress, evening gown or dressy pantsuit

Other tips:

• Sunglasses, extra bathing suits, as well as sun block, sun visors and other types of sun protection.
• Prescription medications or other personal care items you'll need

More info on the dress code and what to pack on Celebrity Cruises' website here↑ Back to Top

No beer or hard liquor may be brought onboard for consumption. However, two bottles of wine per stateroom are allowed on embarkation day, subject to corkage fees.

Celebrity Cruise Line does offer several "Beverage Pakages" for those who don't want to be surprised at the end of the cruise with the bar bill. Here is a summary:

Soda package: $7 per person per day for fountain soda or cans (can be shared). One can of soda: $2 Buy It: If you'll drink four or more cans of soda per day on a 7-night cruise

Unlimited premium bottled water (cannot be shared): $12 per person per day for Evian, Perrier, and Pellegrino One large bottle of Evian, Perrier, or Pellegrino: $4 Buy It: If you'll drink three or more bottles of water per day on a 7-night cruise

Classic nonalcoholic drinks package (cannot be shared): $14 per person per day and includes all fountain and cans of soda, juices including fresh squeezed juices, specialty coffees, and bottled water. One can of soda: $2 One glass/bottle of juice: $2.50 Specialty coffee: $4.50 One large bottle of water: $4 Buy It: If you'll drink at least one can of soda, one large bottle of water, and two specialty coffees per day

Premium nonalcoholic drinks package (cannot be shared): $18 per person per day and includes all fountain and cans of soda, juices including fresh squeezed juices, smoothies, specialty coffees, frozen drinks, Red bull, Vitamin water, and premium bottled water. Nonalcoholic cocktails: $4 Smoothies: $4 Frozen drinks: from $6 Red Bull: $5 Vitamin Water: $3.50 Buy It: If you drink a minimum of five or six of these drinks, this package would more than pay for itself.

Classic package (cannot be shared): $44 per person per day and includes all fountain soda and cans, juices including fresh squeezed juices, smoothies, specialty coffees, frozen drinks, bottled water, beers up to $5, spirits, liqueurs, all cocktails, and wine by the glass up to $8. Frozen drinks: from $6 Cocktails: from $5.50 Wine: from $5.50 Red Bull: $5 Buy It: If you plan to drink two sodas, two cappuccinos, two bottles of water, two cocktails and two glasses of wine per day, this package would pay for itself.

Premium package (cannot be shared): $54 per person per day and includes all fountain soda and cans, juices including fresh squeezed juices, smoothies, specialty coffees, frozen drinks, premium bottled water, Red Bull, Vitamin Water, beers, spirits, liqueurs, all cocktails and wine by the glass up to $12. Buy It: If you plan to drink two sodas, two cappuccinos, two bottles of water, two cocktails and two glasses of wine per day, this package would more than pay for itself.

↑ Back to Top

RESTRICTED ITEMS

Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

• Firearms & Ammunition, including realistic replicas
• *Sharp objects, including knives and scissors
• Illegal drugs & substances
• Candles & incense
• Coffee makers, clothes irons, & hot plates
• Baseball bats, hockey sticks, cricket bats, bows & arrows
• Skateboards & surfboards
• Martial arts gear
• Self-defense gear, including handcuffs, peeper spray, night sticks
• Flammable liquids and explosives, including lighter fluid and fireworks
• HAM Radios
• Dangerous chemicals, including bleach and paint
• Alcoholic beverages (see above)

*Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.

More info on Celebrity Cruises' website here↑ Back to Top

Overview | Ships | Reviews & Tips | FAQs

MeetOnCruise: Our Take

Think "affordable luxury" when considering Celebrity Cruises. Originally, founded by two Greek brothers to provide a more European cruise experience, Celebrity Cruises is now owned by Royal Caribbean.  As a 'premium' cruise brand the focus is on upscale dining and personalized service (for example, a steward escorts passengers to their cabin on arrival).  Celebrity's onboard experience is geared towards those who enjoy contemporary art, fine dining and culinary and wine workshops. This experience typically appeals to adult couples, singles and families with older children and teenagers.

 

Read FAQs for Celebrity Cruises →

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