Treasure Island: FREE ebook for your next cruise!

July 16th, 2010 by FarazQ

Treasure Island by Robert Louis StevensonThe last month here at MeetOnCruise has been a lot of fun. We released a bunch of new features and were covered by the LA Times. But, the coolest treat has been seeing this community grow. Seeing folks comment on the blogs, ‘check in’ to an upcoming cruise and reach out to others on their cruise has been really exciting! That’s what we built the site for!

As a way to show our appreciation to this community, we have got the perfect book for your next vacation. The timeless classic, Treasure Island by Robert Louis Stevenson in form of an ebook. You can download and read Treasure Island on your laptop, Kindle, Nook, Android phone, Blackberry and a whole host of other devices. And the best part is, it’s free. That’s right, free. No gimmicks, no strings.

We’ve partnered with the nice folks at fifobooks.com, an e-book marketplace, to provide Treasure Island ebook for you. Download it here!

Grab a rum drink on your cruise and kick back with Long John Silver, Black Dog and the rest of the crew and enjoy this classic book!  And thanks for being part of this community.

Which other books do you like to read on vacation?  Let us know in the comments.

Happy reading,

Faraz and Eddy

Is Your Vacation Dollar Safe?

July 15th, 2010 by againnagain

Many residents, industries and planned vacations (not to mention oil soaked wildlife that is lucky if it gets a dish soap bath) lie in the wake of the Gulf Oil Spill disaster. The way that the tourism industry has reacted to the spill runs the gambit: from closing their eyes, with a nothing to see here attitude, to getting out in front and showing webcam evidence that there is nothing to see here… yet. Some hotels in Florida have not only uploaded live feeds to show their beaches tar-ball free, but have even adjusted their cancellation policy to accommodate worried prospective guests.  Ability to adapt to circumstances is what separates surviving industries and businesses from those that experience death by emaciation. So what has the cruise industry done to show its flexibility to meet and alleviate its customer’s fears… remember above when I mentioned industries closing their eyes?

While my frustration festers with this oil spill and the cruise lines inaction, I decided to investigate accommodations of cancellation fees for cruises, like the ones made by the aforementioned hotels. What I found is that not only were there no accommodations being made, but cancellation policies, across the board, border on unfair. (I also discovered that finding information on cruise websites is not easy, but that is a discussion for a different blog post.)

If you were to book an inside cabin on a 7 day Eastern Caribbean cruise aboard Norwegian Epic in mid September your cruise fare would be $679 and your deposit amount would be $250 (37% or total fare, in this case) per person. You might ask: “Why are you mentioning the deposit fee?” Well, because according to NCL’s Cancellation Policy: Cancellation fees will begin immediately once money has been applied to the reservation.” This policy also states that if you cancel 75-30 days before your cruise, your cancellation fee is your deposit.  Ouch!

Now I don’t mean to pick on NCL because Royal Caribbean Cruise Line has the same policy and Carnival is only $50 less, but the point is the same: In a time when there is uncertainty and perceived inconveniences for cruise passengers, either effectively communicate that the ports of call and shipping lanes are unaffected or relax the cancellation policy in a show of good faith.

The truth is, however, the cruise lines, such as the above mentioned, as well as, Princess, Disney, Costa… will not change their policy. Instead they will continue to advise their customers to purchase travel insurance to cover the costs of any cancellation that comes about because of unforeseen circumstances. While I echo this advice, I will add that it is important for anyone purchasing a cruise to know their cruise line of choice’s cancellation policy and know their travel insurance options before they purchase.

Cruising continues to be one of the best value propositions available as a vacation option. The variety of things to do, see, eat and drink on a cruise is relatively unmatched for your vacation dollar, but it is still your dollar. Protecting your investment with vacation insurance is a good step, but the best step you can take is getting informed.

Here at MeetOnCruise.com, we are trying to help by offering not just a forum with a long semi-comprehensible thread, but a community of travel experts, cruise enthusiast and future ship mates that you can interact with and hopefully answer questions you might have. We’ve recently added a Frequently Asked Question (FAQ) section to each cruise line (including the above mentioned, as well as, P&O, Holland America, MSC, Celebrity and more to come) in the Cruise Guide section of the website. This FAQ section will hopefully begin and add to the conversation in this community and help you, the cruiser become better informed. Let us know what you think about this new section and if there are some other questions you feel should be a part of the FAQs. Let us know and we will research the answer and consider for inclusion in this section.

Choosing the Right Cruise Line

July 13th, 2010 by FarazQ

Editor’s Note: This is the second of a series of guest posts from travel professionals who know the ins & outs of cruise travel. Today’s guest author is Bryan Harris, a Certified Travel Associate and Disney Specialist. You can follow Bryan on Twitter at theCTA, email him on bryan@operationdestination.com and visit his site www.operationdestination.com.

Confusion

One thing you need to understand before choosing a cruise is that each cruise line is different. They differentiate themselves by trying to appeal to a certain target market. So it is imperative that you choose a cruise with a Cruise Line that fits your own likes and dislikes.

In my series, “Cruise 101,” I discuss the steps that a person takes to make sure the right cruise itinerary, the right stateroom and the right cruise line is chosen so that you have the best vacation possible. In this post, I will summarize the things that make each of the top 5 cruise lines unique, including the demographics they appeal to. I listed the top 5 as: Carnival Cruise Line, Royal Caribbean International, Norwegian Cruise Line (NCL), Princess Cruises and Holland America Line.

Obama formal wear So let’s see how we might break each one of these down to show how they all offer a different cruise experience. Let’s start with Holland America or HAL as I will refer to them. HAL is known as a “traditional” cruise line. They emphasize service that most would consider to be more formal. HAL would appeal more to the cruise passenger who is an experienced cruiser and who most likely is above the age of 50. They focus a lot on those cruisers who want to not only take a vacation, but also desire enrichment programs while visiting their ports of call. Their ships also give off the formal vibe in their stately design and subdued colors schemes. So…if you want a vibrant, party-like atmosphere during your cruise vacation, HAL is probably not the cruise line for you.

PartyBut on that party-like note, if you are someone looking to mingle and enjoy some libations and cut loose a bit while on vacation, you might consider Carnival Cruise Lines. They market themselves in just that way by referring to themselves as “the fun ships.” Between the nightlife offered onboard, their fun and enthusiastic staff, and their vibrant and Vegas-like decor throughout each of their ships, there is no doubting that they appeal to the younger or “young at heart” cruiser. So if you are looking for some simple relaxation in a calm yet refined setting, Carnival is probably not going to be your 1st choice.

So those are the 2 opposite ends of the cruise line spectrum. Now between Carnival and HAL, you will find Royal Caribbean, NCL and Princess.

Royal Caribbean and NCL will have a lot of cross-over when it comes to their passengers. Their ships use a lot of contemporary colors within their more modern design and decor and appeal to more of a broad base of customers. Royal Caribbean tries to appeal to the adventure traveler through their ads and the activities onboard such as rock wall climbing, ice skating and even surfing on a wave simulator called “Flowrider.” NCL tries to appeal to the more casual vacationer with their “freestyle” approach to cruising which again would not appeal to those who want more formality and who still like traditional cruising. “Freestyle” was developed to give passengers more freedom to do what they want, when they want onboard such as dining whenever you please versus having a set dining time. Princess has also seen a need to appeal to more of the casual cruise passenger and they too have introduced the “anytime dining” option to their cruise itineraries.

While Princess still appeals to the experienced cruiser more so than the first timers, their decor and style is what I would call “business casual”.  They use a lot of muted colors and rich woods throughout their ship, but they also offer dazzling night clubs and pool-side activities for the young and the young at heart.

Carnival, Royal Caribbean and NCL will all appeal to families more than HAL and Princess. They have a variety of shorter itineraries and well organized youth programs.

HAL and Princess both do not really try that hard to appeal to families with young children. Case in point, the cruise director on my last cruise with Princess announced that there were less than 100 children on the ship and that announcement received a great deal of applause. That is not a negative against Princess or HAL, but it is something that a person needs to consider when choosing a cruise line.

So you see, each one of these cruise lines offers something a little different and those differences need to be taken into account before you book your cruise vacation. Choose the right cruise line for your needs and you’ll be sure to have an amazing and memorable cruise vacation!

Epic Overshadowed by King James

July 9th, 2010 by againnagain

In a week when Norwegian Cruise Line brought home to Miami their newest, biggest, most innovative, most ballyhooed ship in their fleet, Norwegian Epic, they were upstaged a day later by an acquisition made by Carnival CEO, Micky Arison. This acquisition though does not float, except in slow motion, but stole headlines none the less. LeBron James is now a member of the Miami Heat. You think the people of Cleveland are upset? What about the good folks at NCL? All the drama leading up to their new baby’s arrival and it doesn’t even get the front page. The anticipation of a basketball player making a decision took those headlines and the actual decision will not share the headlines anytime soon in Miami.

In an entrance that was not as traffic stopping as Royal Caribbean’s Oasis of the Seas, Epic created its share on Macarthur Causeway, the road/bridge that connects Downtown Miami and South Beach, and runs parallel to the Port of Miami. As Epic made its turn in the port to get into proper docking position, it, for a  few brief minutes, blocked out of view the American Airlines Arena, where the Miami Heat play. Looking back on it, it was an unfortunate visual metaphor for NCL’s plans of grabbing headlines with a triumphant entrance.

Don’t misunderstand, Epic, Miami is very happy that you are here. You bring the Magic City 4,100 passengers and 1,700 crew members weekly to stay in her hotels, eat in her restaurants and shop in her stores. You are big, you are exciting and you are beautiful (well at least on the inside). I was there to watch you come in to port and you definitely created a buzz among those lucky enough to watch you dock. So, NCL, don’t feel sorry for yourself and don’t get an inferiority complex. Yes, Mr. Arison has stolen your thunder, but look on the bright side… at least you’re not Cleveland.

I’ve posted posted some pictures of Norwegian Epic coming into port. Unfortunately, I learned that if you forget the battery for your camera, it won’t take pictures at all. Luckily Blackberry had the foresight to add a camera to their phones. Enjoy.

Don’t Forget the Flip Flops

July 8th, 2010 by againnagain

While scouring through several cruise line websites (where they seem to hide information like an evil Easter Bunny), I took a break and read a story about a man that is suing British cruise line Ocean Village. This gentleman apparently burned his foot so badly, while walking on the pool deck that it eventually had to be amputated. Now, I’m not sure if it was the absence of sleep or just delirium induced by searches (on these cruise websites) that don’t find anything, but the first thing I thought of when reading this story was:  “Did the cruise line’s website include flip flops in their packing suggestions?”  Surely a suggestion of some poolside footwear would come in handy to a defense lawyer right about now. I don’t mean to make light of someone losing their foot, because there is nothing funny about an amputatee, but could a simple suggestion or packing list have avoided this tragedy?

There are a handful of questions that are relevant to most anyone going on a cruise. What drinks are included?  What is the cancelation policy?  How can I keep in touch with home while I’m gone?  Can I use my laptop?  What should I pack?  These may seem like basic questions, but the answers are hidden like State secrets on some of these websites. I recently embarked on a quest to answer these questions. When I began this journey, I did so with the thought that it would be nice to have these answers for each of the top ten cruise lines, all in one place. This way someone could come on our site and be able to compare the answers across several cruise lines and help them make decisions as to which best suited their wants and needs. What I did not realize is that I was embarking on a game of “Where’s Waldo”. Are cruise websites so busy selling that they forget to inform their customers?! This task had quickly become the bane of my existence.

The good news is that the project is near complete. Soon, people like yourself and our British friend will be able to go on MeetOnCruise.com, look up the answers to these and more, frequently asked questions regarding the cruise line and ship you and/or he will be traveling on. Armed with this information you will know, for example, to pack flip flops (Again, missing foot… not funny, but really how do you not know that a pool deck is probably too hot for a bare foot?)  Our hope is that making this information more readily available and digestible will help you, the cruiser, to be better prepared, plan ahead and ultimately enhance your cruise experience.

As soon as the FAQ section is ready we will update this post.  As always, your feedback is welcomed and encouraged.

******************************UPDATE*******************************************

The FAQ sections are up for the following Cruise Lines: Carnival, Celebrity, Costa, Disney, Holland America, MSCNorwegian, P & O, Princess, Royal Caribbean.

Norwegian Epic – The Solo Studios Explained

June 23rd, 2010 by FarazQ

Editor’s Note:  This is the first of a series of guest posts from travel professionals who know the ins & outs of cruise travel. Today’s guest author is Melissa Witbeck from Possible Vacations. You can follow Melissa on Twitter http://twitter.com/mdicato, email her mdicato@yahoo.com and visit her site www.possiblevacations.com.

This July, Norwegian Epic is opening up their staterooms to solo travelers who have not been able to cruise before with out an extra ’single supplement’ fee. Now, solo travelers are able to cruise in their very own room will all the amenities of a double occupancy stateroom. These innovative staterooms are breaking the pattern of traditional cruising. Solo travelers will now find both a comfortable and affordable way to cruise.

In each studio stateroom there is a full-size bed and spa like décor to help create a relaxing atmosphere. And, by separating the sink and shower, the unique bathroom layout provides more personal space. It is a well thought out space to create the most use of 100 square feet. The added bonus to these singles rooms is private access to the exclusive Studio Lounge. It’s the perfect place to just relax, grab a cup of coffee, and hang out with your new single friends.

Studio Facts:

  • Staterooms designed specifically for solo travelers
  • Priced for single occupancy
  • Private key card gives exclusive access to the Studios Complex and the Studio Lounge
  • 128 Studios on board, each 100 square feet
  • Many connecting Studios

By the time your cruise is set to sail you might even have made friends with other solo travelers through meetoncruise.com. With your new friends you will be ready to explore the ship. Experience 20 unique dining options. There are 20 bars and lounges including the only true Ice Bar at sea. Don’t forget about dinner Cirque Dreams as this will be one unforgettable dining experience. For the first time at sea, Blue Man Group will be performing their exhilarating fusion of comedy, theatrics, percussion and paint.

Finally, a cruise ship that is looking out for solo travelers.  Nice work Norwegian!

Remember Haiti?

June 21st, 2010 by FarazQ

Cruise4HaitiBack in January of this year, we wrote a blog post talking about the idea of volunteer excursions in Haiti. We thought it was a good way for Cruise passengers who were visiting Haiti to give back and help the country get back on its feet after a devastating earthquake.

The idea was debated, and there were clearly folks who would participate, but nothing practical actually developed from it. Until now, that is.

Rich Tucker, blogger from Cruisesource.us, has put together a Cruise4Haiti group cruise. This cruise will be on Royal Caribbean’s Liberty of the Seas (port destinations include St. Maarten; San Juan, Puerto Rico; and Labadee, Haiti) and departs Miami on November 14th.

Essentially, anyone who signs up for the cruise will donate $75 (included in the cruise fare) to two non profits working in Haiti. Also, during the cruise stop in Haiti, there will be an opportunity to directly work with the non profits for the day.

We think this is a great way to give back and have a wonderful vacation at the same time. So, we’re happy to be a partner for Cruise4Haiti and encourage anyone interested to visit their site to get more details and/or sign up. Also, you can ‘check in’ to this cruise right here on MeetOnCruise.com, which lets everyone socialize and get to know each other before the cruise.

(full disclosure: we do not make a dime referring folks to this cruise. We just think its a great idea and are happy to support it)

Hey, Cruise Lines: Oil Spill is not going away

June 9th, 2010 by FarazQ

Gulf Oil Spill

Reports seem to indicate that the cap BP has placed over the Gulf oil leak marks progress on getting the oil spill under control.  Despite the “success” of this latest containment measure, it is still not clear how much oil is actually being captured. With all of the unknowns, it is still too early to tell if the leak will be plugged anytime soon.

What we do know is the effects of this epic disaster will be felt in the Gulf Region for years to come. The cleanup effort will involve not only cleaning up the oil and protecting the wildlife in the Gulf Region, but potentially all along the East Coast.  If some of the projections are correct, the currents may well grab hold of the oil and steer it right into the Gulf Stream, which runs all the way up the East Coast and into Nova Scotia.

So what has been the impact of the Gulf Oil Spill on the Cruise Lines?  To date, not much (as noted in our previous post). Carnival Triumph and Carnival Elation continue to sail out of New Orleans and Mobile respectively and Royal Caribbean’s Majesty of the Seas continues to call on Key West.

So, Cruise Lines can relax… right?  In a word: No.  The effects of this oil spill will likely continue to be felt for years to come.  Those with an upcoming cruise in this region will likely have questions, such as: “Will the oil spill keep me from reaching one or more of my destinations?  Will there be oil on the beaches of our destinations?  Is this how I want to spend my vacation?”

See this comment here from Carnival’s forum:

“I really want to take the Western Caribbean itinerary, but right now I am concerned [because of the oil spill].”

And what have the Cruise Lines done to alleviate concerns for future cruisers?  Well, unfortunately, not much.  There has been one official statement from CLIA (the cruise industry’s association) almost a month ago.  It stated that the Cruise Lines “continue to monitor the situation” and then posted a link to the Visit Florida website for updates. This is simply not enough.

Cruise Lines need to wake up.  The oil spill is not going away and they need to get on the offensive about communicating to current and prospective passengers. While it is true that the information currently out there about the spill is not positive, the misinformation out there can be even more devastating to the cruise industry (btw, bad news travels way faster than good news). Cruise Lines must get out in front of this story, or risk the reckless handling of information that is all too common in some blogs, tweets and uploaded videos. Not communicating openly and frequently with your customers, is just silly. Here are a few simple things Cruise Lines can do starting today:

  • - As the industry’s largest association, CLIA should be front and center. I was not able to find even one tweet from CLIA (@cruisefacts) about the oil spill. Their twitter feed should have at least one message a day about the oil spill and the impact, if any, on cruise line itineraries.
  • - Don’t just say it, show it. Cruise Lines should setup a webcam on all ships sailing in the gulf region and broadcast live on their websites.  Show passengers they need not worry about their upcoming cruise.
  • - Don’t make people hunt for information. i.e. don’t bury the latest update on the oil spill deep in the Forums section of your website.  Put a link on the home page.
  • - Spread the word. Post comments/photos/videos on Facebook, Twitter and other platforms.

To this point, Carnival Cruise Lines has done a decent job of informing their patrons.  Their twitter feed does include responses directly to cruisers with oil spill concerns and online customer service is responding to the concerns brought up in the forums.  It’s a start, but much more can be done.

Cruise Lines, I hope you are getting the message, but if not let me be clear:  Current and prospective cruisers are worried.  Talk openly and often about the oil spill and its impact on your lines; because if you don’t, you can be sure they will.

Is Bigger Really… Worse?

May 27th, 2010 by againnagain

If you read many cruise related blogs these days, such as, USA Today Cruise Log or the AOL cruise blog, you will soon see that people commenting on these blogs have thrown an old adage on its ear. Apparently, much to the chagrin of those who love old adages, “Bigger is not better.” There is some major hating going on for ships like Royal Caribbean’s Oasis of the Seas and Allure of the Seas, and Norwegian Cruise Lines’ soon to be released Norwegian Epic. Mind you, the “hating”, as the kids say, is against two of three ships that have yet to even make their inaugural voyage.

The Norwegian Epic is set to set sail out of the Port of Miami next month. It will arrive to the port, I’m assuming, with all of the same pomp and circumstance as Oasis of the Seas did several months ago at Port Everglades in Ft. Lauderdale.  However, before it even reaches port, many cruise fans already don’t like it and state over and over again that they would never go on this giant vessel. So what gives? Why are these cruise fans so dead set against these big ships? They claim that the bigger ships are impersonal, unlike the medium sized ships, such as the soon to be transferred Celebrity Mercury which holds 1,898 passengers. One commenter wrote: “…the crew knows your name on the smaller ships.” Really?! All 1,898 of you?! I’m not sure how much this guy is tipping, but I’m sure if it is enough for the crew to remember his name on a medium sized ship, it is enough for them to remember his name on a big ship. Or maybe he’s just walking around with a name tag; they’ll let you do that on the big ships too.

I feel like I’m constantly battling perception vs. reality on this blog, but someone has to do it. Whether these people are making the big ships out to be terrorist targets, cattle troughs or just impersonal, there is a consistent theme: “Bigger is worse.” Now I’m not saying bigger is better necessarily, but maybe bigger is just bigger. Maybe these bigger ships have a charm all their own, not better than the smaller ships, just different.  Maybe the “haters” should go on the bigger ships to have some reference.  Or maybe they should just have to insert a disclaimer whenever commenting on the big ship vs. small/medium ship argument:  “well, I’ve never actually been on one of these big ships, but…”.  I on the other hand have a bad habit of basing my opinion on facts and/or experience.

What do you think? All comments are welcome and you don’t even have to use the disclaimer.

Check-in to your cruise and meet your shipmates

May 26th, 2010 by FarazQ

This morning we launched two new features that will make it easier for the MeetOnCruise community to join a cruise and meet other cruisers.

First, we made it very easy for you to find your cruise starting from the home page.  Instead of choosing dates, destinations, cruise lines, and going through a second screen, now you simply enter the name of your Cruise Ship and the date you are sailing. Based on the Ship and Date, we’ll find your cruise for you.  If you can’t remember either the ship name or date, then simply go to advanced search.

Second, once you’ve found your cruise you can now ‘check-in’ and have a conversation with others going on a cruise. Simply post a message and everyone that has checked-in for that cruise can now see and respond to your message.  What can you post?  Anything that will make your cruise experience better.  How about ‘Looking for a scuba diving partner’ or ‘we are looking for a third person to join our cabin’.

We’re very excited about these features as we think it’s bringing out the best part of going on cruises – the people!

Please take a look and let us know what you think in the comments or contact us.  Cheers!